Not a happy camper...


So, I am going through my mail today and see an envelope from the credit card company (I don't want to say the name but it isn't with our bank). I just got and paid the bill so I knew it wasn't that. I opened up the envelope and there was a lovely note saying that the interest rate was going from fixed to variable (which means up). WHAT? They are also raising different fees. Due to the 'economic climate'.
My husband has very little interest in the financial goings on in the household. I am okay with that as I enjoy doing most of the bills, etc. And I like knowing what is going on. I always leave all the bills for him to look at when he gets home. So, I left this lovely note for him to look at so he would know what is going on. Did you hear him yell when he opened it?? Yep, he was loud. Not a happy camper.
Now, we don't have a balance on this card (we recently paid it off after having a small-ish balance for a few months, so the rate change doesn't really affect us - but it's the principle) - thankfully but we have been with them for about 15 years - no late pays, no bad anything. Do you think they care? Apparently not. I am all for businesses making money but I think taking care of your good customers is nice too. I am sure they have a hundred 'good' reasons for raising the rates. I don't want to hear them.
I hope they don't think they will see much activity on that card anymore. We used that thing for everything (frequent flyer miles). My husband thinks I should call them tomorrow and give them an ear full. I think I have better things to do...

Comments

The Mrs. said…
Not only did all my credit card companies do this too us (with balances and without) bu one closed the card down!!! We are good customers too. They are all just in big trouble!
August 14, 2009 at 8:22 AM
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